
Questions and answers
Everything parents ask us before they start. Missing something? Write to us.
Getting started
What is Kidventures?
Kidventures is a family web app that turns chores and routines into quests. Kids finish quests, earn stars and spend them on rewards you choose together. Parents set the quests, approve them and adjust the plan.
Which ages is Kidventures for?
Kids from 2 to 14. Younger kids follow picture quests with a grown-up nearby. Older kids can tick their own quests on a family tablet and save stars for bigger goals. The chore library is sorted by age from 2 to 12, and you can add your own quests for older kids.
How long does it take to set up?
A few minutes. Add your kids, choose what would help at home, and Kidventures suggests a starter week for each kid. You can change everything later.
Which languages does Kidventures speak?
Kidventures is built for 10 languages: English, French, Spanish, Italian, Arabic, Turkish, German, Brazilian Portuguese, Dutch and Simplified Chinese. Each grown-up and each kid can use their own language.
Which devices does it work on?
Any recent phone, tablet or computer with a web browser. You can add Kidventures to your home screen like an app. There is no app store version yet.
Kids and safety
Does Kidventures add screen time?
Very little. Kids tick a quest in a few taps on a shared tablet, or you tick it on your phone with them next to you, so they never need a screen of their own. Kid screens have no ads and no chat. The chores themselves happen away from the screen.
Does my child need a phone, an email or an account?
No. Kids have no account and no email. You can tick their quests on your phone with them next to you, or open their quest board on a family tablet.
Are there ads, chat or purchases for kids?
No. Kid screens have no ads, no chat, no purchases and no AI. They only send anonymous usage counts, without any name. Only grown-ups can manage the plan.
Do you use AI with my children's data?
AI helps grown-ups only, for example to suggest a starter week. We never send your kids' names, birth dates or health details to the AI model. Kids are described only as "Kid A, age 6 to 8". There is no AI on kid screens.
Plans and billing
What is a founding family?
A family holding 1 of the 100 founding places. It gets Plus free, with unlimited kids and grown-ups and every Plus feature, while it stays active on Kidventures. No card needed. After 30 days without activity, we email you at least 14 days before the place can end, and any activity keeps it. A released place can go to a family that joins later.
Is Kidventures free?
Yes. The Free plan covers up to 2 kids and 2 grown-ups, with quests, stars, rewards and the kid space. It has no time limit.
What does Kidventures Plus add?
Unlimited kids, more grown-ups such as grandparents or a nanny, savings and family goals, printables without our logo, AI chore and reward ideas, custom drawings, and your history and insights.
How does the free trial work?
Families who join after the 100 founding places are taken get 14 days of Plus without a card. When the trial ends, you go back to Free and nothing is deleted. If you have more than 2 kids, they all stay usable until you choose which 2 stay active.
Can I cancel at any time?
Yes. You keep Plus until the end of the period you paid for, then your family moves to Free. If you live in the EU or the UK, you can cancel within 14 days of your first payment and get a full refund.
Which currencies do you accept?
Euros, US dollars and British pounds. Prices include VAT where it applies.
Privacy
Where is my family's data stored?
In our database in the European Union, in Paris. Our service providers and how we protect transfers are listed in the privacy policy.
What do you store about my kids?
A first name or nickname, an age, the avatar you pick, and their quests, stars and rewards. We do not ask for photos, a school or an address.
How do I delete my family's data?
Write to hello@kidventures.app from the email of your account. We delete your family and everything in it, and confirm within 1 month.
Using Kidventures
How do stars work?
Each quest is worth a few stars. Once a quest is ticked and approved, the stars are added. Kids spend stars on rewards you set, and can pin a goal to save for.
Can 2 parents share the same family?
Yes. 2 grown-ups can share a family on the Free plan, each with their own sign-in. Plus adds more grown-ups, such as grandparents or a nanny.
Is Kidventures only about chores?
No. Routines, homework, outdoor time and manners each have their own mission pack. Saying thank you or greeting guests can be a quest too.
